Wufoo
Employment Navigators Service Evaluation
Your opinion is valuable and your feedback will be kept confidential. We ask that you complete this evaluation honestly so we can make changes to improve our services. Please choose the answer that best reflects your opinion and add any comments you feel are necessary.
1. Overall, were you satisfied with the employment assistance services you received?
Yes
Somewhat
Not at all
2. Was the facility organized, neat & comfortable?
Yes
Somewhat
Not at all
3. Did you receive courteous and helpful service from staff?
Yes
Somewhat
Not at all
4. Were jobs posted on the job boards and website easy to access?
Yes
Somewhat
Not at all
I have not used the job boards
I have not used the website
5. Did you find any links on our website helpful?
Yes
Somewhat
Not at all
I have not used the website
6. Did you find any information provided in our reception and library area useful? (eg: information on training, workshops, other employment agencies, materials on job search and careers, etc.)
Yes
Somewhat
Not at all
7. Did you find information provided in our resource areas useful? (eg: Reception, Job Boards, Computer/Internet Lab)
Yes
Somewhat
Not at all
8. Please comment on anything we need to add, modify or improve on in these areas:
9. What is your overall opinion on your first meeting with a Career Consultant?
Good
Fair
Poor
I have not had a meeting with a career consultant
10. Please comment:
11. Was information about the programs & services available here presented clearly?
Yes
Somewhat
Not at all
Does not apply
12. Were you comfortable discussing your employment needs with the advisor?
Yes
Somewhat
Not at all
Does not apply
13. Do you feel your initial needs were addressed and acted upon?
Yes
Somewhat
Not at all
14. Do you feel any decisions that were made were mutually acceptable? (eg: referrals to workshops, career counseling and/or other programs/services here or at other agencies)
Yes
Somewhat
Not at all
Does not apply
15. What is your overall opinion of your working relationship with a Career Consultant?
Good
Fair
Poor
I have not had a meeting with a career consultant
16. Were you adequately assisted in setting realistic goals (Action Plan)?
Yes
Somewhat
Not at all
Does not apply
17. Were you made to feel comfortable at all appointments?
Yes
Somewhat
Not at all
Does not apply
18. Do you feel the counseling process was a valuable step in re-entering the workforce?
Yes
Somewhat
Not at all
Does not apply
19. Do you feel the consultant supported you throughout the steps of your Action Plan?
Yes
Somewhat
Not at all
Does not apply
20. Would you use our services again and would you encourage others to do so?
Yes
Somewhat
Not at all
21. Please make any comments that you feel would assist us to better serve clients. You may mention any interventions you received, such as training package assistance, targeted wage subsidy, or outside agency programs and services you were referred to.
Do Not Fill This Out
